Muscle-Stimulator (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website (“the Site”). By accessing or using the Site, you agree to the terms of this Privacy Policy.

If you do not agree to this Privacy Policy, please do not use the Site.

1. Information We Collect

We collect various types of information to enhance and personalize your shopping experience and provide our services.

A. Personal Information You Provide

When you register, place an order, or interact with us, you may provide the following information:

• Name, shipping and billing address, email address, phone number
• Payment details (e.g., credit card information)
• Country of residence and gender (optional)

We collect this information to:

1. Process your orders and provide customer support
2. Communicate with you about your orders, promotions, and updates
3. Comply with applicable laws and regulations

B. Automatically Collected Information

When you visit the Site, we may automatically collect certain information, such as:

• Cookies: Small text files stored on your browser to improve website functionality and track user behavior.
• Log Files: Your IP address, browser type, operating system, and access time for system administration and troubleshooting.
• Web Beacons: Clear GIFs used to track the effectiveness of website content or email campaigns.

C. Third-Party Information Collection

We may work with third-party advertising partners who use cookies and web beacons to display tailored content or advertisements. These third parties do not have access to personally identifiable information.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process your orders and deliver products to you
• To communicate with you about promotions, new products, and customer service updates
• To improve the functionality and usability of our website
• To ensure compliance with applicable laws

3. Your Privacy Rights (Applicable to California Residents)

If you are a California resident, you have specific privacy rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You may request information about the personal data we collect, including the categories, sources, purposes, and any third-party sharing.
• Right to Delete: You may request that we delete your personal information, subject to legal and operational exceptions.
• Right to Opt-Out: We do not sell your personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, please contact us at service@muscle-stimulator.com.

4. Children's Privacy

We do not knowingly collect, use, or disclose personal information from children under the age of 13, in compliance with the Children’s Online Privacy Protection Act (COPPA).
If you believe a child has provided us with personal information, please email service@muscle-stimulator.com, and we will take steps to delete the information.

5. Data Security

We take the security of your personal information seriously and implement the following measures:

• Physical, electronic, and administrative safeguards to protect your data
• Restricted access to personal information to authorized employees only
• Secure deletion or anonymization of personal data when no longer needed

While we strive to protect your personal data, no system can guarantee 100% security. Please take steps to safeguard your own information.

6. Retention of Personal Information

We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once no longer needed, we securely delete or anonymize your data.

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in laws or business practices. Changes will be posted on this page with the “Last Updated” date. For significant updates, we will notify you via email or a prominent notice on our website.

8. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or your personal information, please contact us:

• Email: service@muscle-stimulator.com
• Phone: +86 199 2464 2356
• Mailing Address: Duanwang Village, Pingshu Township, Shouyang County, Jinzhong City, Shanxi Province, China

We will respond to privacy inquiries or complaints within 3 business days and work to resolve any issues promptly.