Free shipping for orders over $59

Search

Privacy Policy

Muscle-Stimulator (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy and Cookie Policy (the "Policy") outlines how we collect, use, store, and disclose your personal information when you visit our website, muscle-stimulator.com (the "Site"), or otherwise interact with us regarding our services (collectively, the "Services"). By using the Site and Services, you agree to the terms of this Policy.

If you do not agree with this Policy, please do not use the Site.


1. Information We Collect

We collect personal information in several ways, depending on how you interact with the Site. The following describes the categories of information we may collect.

A. Personal Information You Provide Directly

When you register, place an order, or interact with our Services, you may provide us with the following types of personal information:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Order Information: Billing address, shipping address, payment details, order history, and other transactional information.
  • Account Information: Username, password, and other information required for account security.
  • Customer Support Information: Information you provide when you contact us, including feedback, inquiries, or support requests.

B. Information We Collect Automatically

We also collect certain information automatically when you visit the Site or use the Services:

  • Cookies: Small text files placed on your device to enhance your user experience, track usage patterns, and store preferences.
  • Usage Data: Information about your interaction with the Site, such as your IP address, browser type, device type, and time of visit.
  • Web Beacons: Clear GIFs used to track the effectiveness of our email communications or Site content.

C. Information from Third Parties

We may also receive information from third-party service providers and partners:

  • Payment Processors: Information required to process your payments, such as credit card details or billing information.
  • Advertising Partners: We may work with third-party ad networks that use cookies or similar technologies to serve personalized ads.

2. How We Use Your Personal Information

We use your personal information for the following purposes:

  • To Provide Services: To process your orders, manage your account, and facilitate transactions.
  • To Improve the Services: To enhance your experience on the Site, improve functionality, and resolve any technical issues.
  • To Communicate with You: To send order confirmations, promotional emails, product updates, and customer support communications.
  • To Ensure Security: To detect fraud, enforce our terms of service, and protect the Site and users from harmful activity.
  • For Marketing: To send you personalized offers or advertisements that may interest you, based on your preferences and browsing behavior.

3. Cookie Policy

We use cookies and similar technologies to improve the functionality of the Site and provide you with a better user experience. This section outlines how we use cookies and how you can control them.

A. Types of Cookies We Use

  • Necessary Cookies: Essential cookies that enable core Site functionality such as secure areas, shopping carts, and payment processing.
  • Performance Cookies: Cookies that collect information about how users interact with the Site, which helps us improve its performance and functionality.
  • Functional Cookies: Cookies that store your preferences and settings, enhancing your user experience by remembering your choices.
  • Advertising Cookies: Cookies used to deliver targeted advertisements based on your interests and behavior on our Site and other websites.

B. Managing Cookies

You can manage your cookie preferences through your browser settings. Most browsers allow you to accept or reject cookies or delete cookies that have already been set. However, please note that blocking cookies may impact the functionality of the Site.


    4. How We Share Your Personal Information

    We may disclose your personal information to third parties in the following situations:

    • Service Providers: We may share your information with vendors and third-party service providers who assist us in running the Site, processing payments, delivering products, and providing customer support.
    • Advertising Partners: We may share information with advertising partners to serve personalized ads and marketing content.
    • Legal Requirements: We may disclose your personal information when required by law, in response to legal requests, or to protect our rights and the rights of our users.

    We do not sell or rent your personal information to third parties.


    5. Data Security and Retention

    We implement reasonable security measures to protect your personal information, but no system is entirely secure. We recommend that you take steps to protect your account credentials and use secure communication channels when interacting with us.

    We retain your personal information only as long as necessary for the purposes described in this Policy, and in accordance with applicable laws.


    6. Your Privacy Rights

    Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or limit the processing of your data.

    To exercise these rights, please contact us at service@muscle-stimulator.com.

    If you are a resident of the European Economic Area (EEA), you also have the right to lodge a complaint with a data protection authority if you believe we have violated your rights.


    7. International Data Transfers

    We may transfer, store, and process your personal information outside of your country of residence. By using the Site, you consent to the transfer of your information to countries that may have different data protection laws than your own.


    8. Children's Privacy

    The Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child under the age of 13, please contact us immediately.


    9. Updates to This Policy

    We may update this Policy from time to time to reflect changes in our practices or for legal reasons. We will post the revised Policy on the Site with the "Last Updated" date and notify you of significant changes if required.


    10. Contact Us

    If you have any questions or concerns about this Privacy and Cookie Policy, or if you would like to exercise any of your rights, please contact us at:

    • Email: service@muscle-stimulator.com
    • Phone: +86 199 2464 2356
    • Address: Duanwang Village, Pingshu Township, Shouyang County, Jinzhong City, Shanxi Province, 045405, China